We recommend arriving about 5 minutes before your class begins. This allows you time to settle in without disrupting ongoing sessions, helping us maintain a calm and focused environment for everyone. Our instructors will be ready to greet you and address any questions as your class time approaches.

At The Core Reformery, we prioritize a personalized experience, offering small class sizes with a maximum of 5 participants. This allows our instructors to provide individualized guidance and attention, ensuring each client feels supported and empowered throughout their Pilates journey. Our serene, intimate studio environment and commitment to client wellness set us apart.

Our classes are open to most adults, including those with specific needs, such as prenatal clients and individuals recovering from injuries. However, if you have significant medical concerns, please consult your healthcare provider and inform our instructors beforehand, so we can tailor the class to meet your needs safely.

Yes! We offer specialized prenatal group classes designed to safely support expecting mothers. If you prefer a personalized approach, you may also consider our private sessions, where exercises can be modified to suit each stage of pregnancy.

Yes! New clients can enjoy our First-Timer trial, which provides an introduction to our classes at a discounted rate. It’s a great way to experience The Core Reformery’s classes and see if Pilates aligns with your goals.

We keep lost items for up to two weeks. If you’ve left something behind, please contact us as soon as possible, and we’ll do our best to help you retrieve it.

Our studio is conveniently located near Bugis MRT and City Hall MRT for easy access. For those driving, there is paid parking available in the building (North Bridge Centre) or at Beach Centre or National Library nearby.

We love hearing from our clients! Feel free to share your feedback with us directly in the studio, through email via hello@thecorereformery.com, or on our social media pages. Positive reviews are greatly appreciated, and constructive feedback helps us enhance your experience.

Yes, we offer corporate wellness packages and private group sessions, tailored to meet the needs of different groups. Whether it’s a team-building activity or a wellness program for your organization, reach out to us for more information on how we can create a customized Pilates experience for your group. Please email us at hello@thecorereformery.com, and we'll be happy to assist.

On our website and app, we accept credit/debit cards, as well as PayNow. Should you wish to use Atome for installment options, kindly whatsApp us at 85982408.

Yes, you can get the Trial Pack for first timers. 3 Reformer Group Classes: $109 3 Private Solo: $350 3 Private Duet: $420 3 Private Trio: $450 You may refer to our Pricing page for more information.

For clients who are beginners and have no Pilates experience, we'd recommend a private solo to get you familiarised with the Pilates method, equipments and repertoire. Alternatively, you may join the 'Align' group class to get you started on a reformer.

Wear comfortable, stretchy clothing that allows you to move freely. Grip socks are required in the studio for safety and hygiene. If you don’t have any, we have some available for purchase at $28 each. Towel is optional. You can bring along a water bottle too if you need it. Apart from that, you don’t need to bring anything specific – we provide all the equipment and props you’ll need.

Our group classes are kept small, with a maximum of 5 participants, allowing for personal attention and guidance from our instructors. This ensures you get a high-quality, supportive experience every time.

Group classes are a great way to enjoy the energy of working out with others while still receiving personal guidance. Private sessions, on the other hand, offer one-on-one instruction that’s completely customized to your goals, whether that’s rehabilitation, enhancing strength, or improving flexibility. Private sessions can also be ideal if you have specific needs or want to progress at your own pace. You can find more information on group classes here, and private sessions here.

You can attend our Prenatal group class or opt for a private session. More info on Prenatal Pilates here.

Pilates is not just stretching! (although, we do have a full stretch class called Elongate, which is dedicated to stretching and releasing tense muscles). Pilates works the whole body including the core, legs, arms and back.

Welcome to The Core Reformery! Our classes are designed to support you at every step of your Pilates journey. For your first class, you'll join a small group led by our dedicated instructors who provide personalized guidance. You'll start with foundational movements to help you connect with your body and understand the basics of Pilates. Our space is intimate and calming, and we focus on making sure you feel comfortable, whether it’s helping you set up the reformer or answering any questions you have. Just bring yourself, wear comfortable clothing, and don’t forget your grip socks – they're required for all classes to keep you safe and steady during your workout. Enjoy your session!

Not at all! We welcome all levels, including complete beginners. Our First-Timer offer is designed for those who are new to Pilates, offering a series of classes that introduce the foundational movements.

Arriving 5-10 minutes early is ideal, especially for your first visit. This gives us a chance to introduce you to the studio, help you get settled, and answer any questions. It’s also a good time to inform the instructor of any injuries or areas you’d like to focus on.

Yes! Pilates is known for its therapeutic benefits and can be adapted for injuries or special conditions. Let your instructor know about your injury, and they’ll tailor exercises to your needs. If you want extra support, consider starting with a private session to work closely with an instructor on exercises tailored to your condition.

You can book classes directly through The Core Reformery app or on our website. Group classes can be booked up to 2 weeks in advance, while private sessions can be booked up to 3 weeks ahead. Just make sure to reserve your spot at least 2 hours before class time, as that’s when the booking window closes.

For the safety of everyone and to maintain the flow of the class, we have a 10-minute cutoff. After this time, entry won’t be permitted. If you miss a session, studio members may reschedule to the next available class, but ClassPass users should reach out to ClassPass support.

Private sessions are fully customized to meet your specific needs and goals, whether you're focusing on rehabilitation, building strength, improving flexibility, or deepening your Pilates practice. With one-on-one attention from an instructor, you can progress at your own pace, receive hands-on corrections, and use equipment that may not be utilized in group classes. It’s an ideal option if you have unique goals or require modifications due to injuries or conditions. You can find more information on private sessions here.

Private sessions can be booked up to 3 weeks in advance through our The Core Reformery app or website. Look for the slots labelled "Private Session". You can book private 1:1, 2:1 and 3:1 with this slot. If you are currently pregnant, please look out for these instructors who are prenatal certified: Dira, Lelee, Lynda and Joy. Since these sessions are customized, they’re in high demand, so we recommend booking early to secure a time that works best for you.

Yes, we offer semi-private sessions for up to three clients (2:1 or 3:1). If you’d like to attend a session with a friend or family member, purchase a private duet (2:1) or private trio (3:1). You will still receive personalized attention, but with the added benefit of sharing the experience together. Note: Kindly check for availability via our schedule page (www.thecorereformery.com/schedule) before making any purchases.

Each session is tailored to you! Your instructor will start with a brief consultation to understand your goals, needs, or any areas requiring special attention. From there, they’ll guide you through a session using various equipment, incorporating exercises that align with your objectives. If it’s your first session, expect a gentle introduction to assess your body and comfort with different movements.

Just wear comfortable clothing and bring your grip socks, which are required for safety. We’ll take care of all the other equipment and props. Feel free to bring any specific questions or goals you have in mind to discuss with your instructor.

We have a 24-hour cancellation policy for private sessions. If you need to reschedule, simply do so at least 24 hours in advance to avoid forfeiting your session. This helps us accommodate other clients and manage instructor schedules effectively.

Absolutely. Our instructors are experienced in working with clients who have a variety of needs, including injuries, pre- and postnatal conditions, and other special considerations. Please inform us when booking or at the start of your session, so your instructor can prepare exercises suited to your specific requirements. You’ll get a safe, supportive experience tailored to your comfort level.

The frequency depends on your goals, schedule, and current fitness level. Attending Pilates sessions twice a week on average is ideal, but the key is maintaining consistency each week. Many clients find that one to two sessions per week provide steady, noticeable results. Your instructor can help personalize a schedule to ensure you get the most out of each session, tailored to your goals and fitness level.

Booking a class is easy! Simply use The Core Reformery app or visit our website. Group classes can be reserved up to 2 weeks in advance, while private sessions can be booked up to 4 weeks ahead. Just remember to book at least 2 hours before the class begins, as that’s when the booking window closes.

Studio members enjoy perks like priority booking, more flexible cancellation terms, and access to special offers and promotions. Members can also reschedule classes if they miss one and may be eligible for additional discounts on packages and private sessions. ClassPass is a great option if you’re exploring different studios, but membership at The Core Reformery offers a more flexible, tailored experience.

We offer a variety of packages to suit different needs and levels. For newcomers, we have a First-Timer trial which introduce you to Pilates fundamentals. We also offer class packs in bundles of 10, 20, or more for clients who attend regularly. Our packages are designed to be flexible, giving you the freedom to choose the number of classes that fit your goals.

Yes, each package has an expiration period to encourage consistency in your practice. For example, our 10-class pack is valid for four months, and larger packages may have longer validity periods. The exact expiration details are available on our app and website or feel free to ask us directly!

You can use the credits to book for classes. 1 class = 1 credit.

Your packages are activated upon either: - date of first enrolment (the date that you booked your first class), or - date of purchase (the date that you purchased the package) Do refer to the package details.

Absolutely! If you want to upgrade to a larger package, we’re happy to help. Just let us know, and we’ll assist you in adjusting your package and applying any remaining credits from your current pack to the new one.

Here are the steps: 1) Ensure that your package is shareable. Shareable packages are indicated with the words: [Shareable] 2) Go to The Core Reformery app and click on the package that you purchased 3) Scroll down and click on 'Sharing Link' 4) Make sure that your partner has created an account with The Core Reformery in order to receive the sharing link

Yes! Each of you can make your own booking via the app and the credits will be deducted accordingly. You can even attend the same class together - each person needs to book it separately! :)

The minimum to start a group class is 2 pax. Classes will be cancelled at least 2 hours prior to start of class if the minimum number is not met, and clients will be informed via email and push notification on the app. If you are unsure about your class confirmation, please contact us via whatsApp at 85982408.

Yes, if you’re a studio member, you can reschedule a class as long as you provide notice before the cancellation window closes (12 hours for group classes and 24 hours for private sessions). ClassPass users, however, will need to contact ClassPass support for rescheduling options.

The cut-off time for class bookings is 2 hours prior to the start of class. Please note that Private Sessions have to be booked at least 48 hours before class time.

For group classes, you may cancel your class at least 12 hours before class start time without penalty. For private sessions, you may cancel at least 24 hours before session start time without penalty. In the event that you are unwell, kindly provide us with an MC via The Core Reformery app. Click Profile > Requests > Credit Waiver and upload your MC there. We will return your credit within 3 business days. Cancellations outside of the cancellation window will incur a credit forfeit.

Booking window is open 2 weeks before start of class. You can book your classes up to 2 weeks in advance.

Off Peak hours are: weekdays 9.30am to 11.30am, 1.30pm to 5.00pm excluding Public Holidays.

Our packages can be extended using the Extension Pass. Simply purchase the pass ($14 per 2-week block) and submit a request for extension via our app and we will extend it for you :)

For the safety and flow of the class, we can’t accept late arrivals beyond the 10-minute mark or after the warm-up is complete (whichever is earlier). If you miss your class, studio members may reschedule to the next available session, while ClassPass users should reach out to ClassPass support for assistance.

All packages sold are final. No refunds will be made.